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Master Yang Automobile Global Warranty Service Co., Ltd.

Master Yang Automobile Global Warranty Service Co., Ltd.


Company ProfileMaster Yang Automobile Global Warranty Service Co., Ltd. (Master Yang Global Warranty) is a professional service organization specializing in end-to-end after-sales support for Chinese automobiles going global. Deeply rooted in the overseas after-sales sector of commercial vehicles, passenger vehicles, and construction machinery, the company takes "Global Warranty, Localized Service, Direct Parts Supply, and Technical Empowerment" as its core. It has built a global standardized after-sales service system for major Chinese truck and automobile brands such as Sinotruk and Shaanxi Automobile Group, addressing the core pain points of Chinese automobile exports—including difficult after-sales support, slow warranty claims, lack of spare parts, and fragmented services. By doing so, it helps Chinese automobile brands deepen their presence in overseas markets and enhance their global reputation and competitiveness.Based in China and expanding globally, the company focuses on key overseas markets for Chinese automobiles such as Southeast Asia, Central Asia, Africa, and Latin America. It has created a dual-track model of online digital service platform + offline physical service network, integrating global warranty services, original equipment manufacturer (OEM) parts supply, technical training support, overseas network construction, maintenance and claim settlement services, and cross-border after-sales solutions. The company provides one-stop, full-lifecycle, and reliable automobile after-sales support for overseas distributors, end users, and engineering fleets, serving as a professional service provider and trustworthy partner in the after-sales field of Chinese automobile exports.Core PositioningProfessional Provider of Global Warranty for Chinese Automobiles | Operator of Overseas After-Sales Network Construction | Provider of Cross-Border Automobile Parts Supply Chain ServicesEmpowering Chinese automobiles to go global with professional services; ensuring worry-free vehicle use for users through a global network.
ore Businesses

1. Global Warranty ServicesCustomized warranty solutions including vehicle quality assurance, extended warranty, and core component warranty, covering heavy-duty trucks, light-duty trucks, buses, construction machinery, and passenger vehicles. It implements unified service standards, unified claim settlement processes, and unified quality assurance commitments to achieve "One Vehicle Exported, Global Warranty Covered."

2. Construction and Operation of Overseas After-Sales Networks


For cooperative brands, the company undertakes the planning, construction, and standardized operation of overseas after-sales service outlets. It establishes professional maintenance teams, equips with standard maintenance tools and testing equipment, and optimizes the layout of service networks to ensure that users in overseas markets can access timely and high-quality maintenance and technical support.

3. Cross-Border Supply of Original Spare Parts

Building a global spare parts supply chain system, the company realizes efficient allocation and direct delivery of original spare parts. It establishes spare parts warehouses in key regions to shorten the supply cycle, reduce inventory costs for distributors, and ensure that genuine parts are available for maintenance and replacement in a timely manner, effectively improving the efficiency of after-sales services.

4. Technical Training and Support

Providing systematic technical training for maintenance personnel of overseas service outlets, covering vehicle structure, maintenance skills, fault diagnosis, and warranty policy interpretation. It also offers real-time online technical consultation and on-site technical support services to enhance the professional capabilities of overseas maintenance teams and ensure the standardization and accuracy of after-sales services.

5. Maintenance and Claim Settlement Services

Streamlining the claim settlement process through the online digital platform, enabling users to submit claim applications, upload relevant materials, and track the progress of claims online. The company has a professional claim settlement team to conduct fair and efficient claim verification and settlement, ensuring that users' legitimate rights and interests are protected in a timely manner.

6. Customized Cross-Border After-Sales Solutions

According to the characteristics of different overseas markets and the needs of cooperative brands, the company provides personalized cross-border after-sales solutions, including market demand analysis, service network planning, warranty policy customization, and after-sales data management, helping brands adapt to local market conditions and improve user satisfaction and brand loyalty.



WHERE ARE WE GOING
Be the guardian of China’s automotive export services.

A strong technical service team pursuing meticulous, efficient, and caring services is the constant direction of our Master Yang Automobile International Service Co., Ltd.

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